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Automating Phonetic Transcription
Designed the prototype and conducted usability testing for MIMIK Studio, a startup that provides technology solutions to automate the phonetic transcription process and improve the treatment and evaluation efficiency for speech disorders.
Team Size
4 members
Timeline
May 2023 - July 2024
Sep 2023 - Jan 2024
Tools
Figma
My Roles
UX Designer
Context
Mimik Studio, a technology startup collaborating with the University of Notre Dame, is developing software for speech pathologists. This software aims to automate the phonetic transcription process using machine learning and natural language processing.
I joined Mimik Studio as the sole designer responsible for creating user-facing prototypes that showcase the core features and set expectations for the future product. My internship was spanned into 2 periods. The first period focused on creating low-mid fidelity prototypes and 1st usability sessions. And my second period focused on creating design system and updating to the prototype for development.
🔒 Under NDA protection
What I have done
01 \ Reviewed user interviews and survey data to develop a user workflow outlining the 7 main features in collaboration with the tech lead and product manager using Figma.
02 \ Created sketches and wireframes for the 7 main features and conducted the design review with the team to iterate the design, ensuring it conveys clear and direct message to users.
03 \ Led the usability testing sessions by writing the testing protocol and sending invitation emails in collaboration with the marketing team. We successfully recruited 8 participants and conducted the testings through a mix of online and in-person sessions.
04 \ Summarized the usability testing results into a slide deck and a comprehensive 20+ pages report. And updated the product roadmap based on the feedbacks received, collaborating with the entire team.
05 \ Led the development of the design system for Mimik in collaboration with the marketing team, including color palette, typography and necessary components.
05 \ Updated 3 core features using the design system and conducted design QA to ensure design implementation.
Reflection
>>Understand a new professional field
Given my limited familiarity with speech pathology, I need to rapidly comprehend the project's context and effectively understand detailed user needs within a short timeframe. Although my supervisor has shared related papers, they are often lengthy and difficult to digest quickly. Therefore, I opted to start by reviewing user research interview protocols and reports to gain a broader understanding of the background and approach the problem from the users' perspective. Along with team discussions and ongoing exploration, I was able to quickly grasp the essential elements and gradually deepen my understanding about the field of speech pathology as the project progressed.
>>Test ongoing prototype with users who have no prior understanding in user experience
The prototype we used for our initial testing phase was incomplete and contained only essential interactions. This presented a challenge in providing context and scenarios for users who were unfamiliar with how prototypes work. We needed to strike a balance between ensuring they understood the test while not revealing too many details about features and interactions, in order to elicit the most natural responses from them. Through multiple pilot tests and careful consideration of wording, we successfully made progress in validating the product.
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